000 00315nam a2200121Ia 4500
008 221117b |||||||| |||| 00| 0 eng d
040 _aBGL
_cBGL
082 _a658CHA:T
100 _aCharantimath, Poornima M
245 0 _aTotal quality management
260 _aNew Delhi
_bPearson Education Asia
_c2002
942 _cGB
999 _c14899
_d14899