| 000 | 00340nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 221117b |||||||| |||| 00| 0 eng d | ||
| 040 |
_aBGL _cBGL |
||
| 082 | _a658.15LOV:S | ||
| 100 | _aLovelock, Christopher | ||
| 245 | 0 | _aServices Marketing - People, technology, strategy | |
| 260 |
_aNew Delhi _bPearson Educaiton Asia _c2005 |
||
| 942 | _cGB | ||
| 999 |
_c18794 _d18794 |
||