000 00316nam a2200121Ia 4500
008 221117b |||||||| |||| 00| 0 eng d
040 _aBGL
_cBGL
082 _a380.14RAM:S
100 _aRampal M.K
245 0 _aService Marketing Concepts Applications and Cases
260 _aNew Delhi
_bGalgotia
_c2000
942 _cREF
999 _c18803
_d18803