000 00309nam a2200121Ia 4500
008 221117b |||||||| |||| 00| 0 eng d
040 _aBGL
_cBGL
082 _aRAM:S
100 _aRampal, M K
245 0 _aService Marketing Conceptes applications & Cases
260 _aNew Delhi
_bGalgotia
_c2001
942 _cGB
999 _c18804
_d18804