000 00311nam a2200121Ia 4500
008 221117b |||||||| |||| 00| 0 eng d
040 _aBGL
_cBGL
082 _a658.45MAD:B
100 _aMadhukar, R.K.
245 0 _aBusiness communication and customer relation
260 _aNew Delhi
_bVikas
_c2005
942 _cGB
999 _c33529
_d33529