000 00295nam a2200121Ia 4500
008 221117b |||||||| |||| 00| 0 eng d
040 _aBGL
_cBGL
082 _a658.45PEN:A
100 _aPenrose, John M
245 0 _aAdvanced business communication
260 _aUSA
_bThomson
_c2004
942 _cGB
999 _c35307
_d35307