000 00317nam a2200121Ia 4500
008 221118b |||||||| |||| 00| 0 eng d
040 _cBGL
100 _aMadhukar, R K
245 0 _aBusiness Communication and Customers Relations
260 _aNew Delhi
_bVikas Publishing House
_c2003
300 _a247p
942 _cBB
999 _c39011
_d39011